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Any product that you are not satisfied with can be returned within 30 days of receiving the product
Realign Performance Pty LtdEdward Park Unit 2,
Yes, if the product is the incorrect size or an exchange item it is required. In the case of faulty product the packaging is not required but the outcome of any credit/refund will depend on Realign Performance Pty Ltd Quality department inspecting the faulty product.
Your footprint is the simplest way to determine your arch type.
If you have flat feet, your footprint will show almost your entire foot touching the ground. Typically, flat feet roll excessively inwards (severe over-pronation) as the foot hits the ground. As a result you may experience poor shock attenuation, disrupted foot function and an increased risk of injury. To compensate for flat feet, your innersoles should feature maximum cushioning and maximum medial support.
If you have low arches, your footprint will show most of your arch touching the floor. Typically, feet with low arches roll inwards (over-pronate) to absorb the impact of the foot hitting the ground and allows the foot to adjust to different ground surfaces. Low arches may experience issues with timing of muscle activity and prolonged rotation of the leg to the foot causing injury. If you have a low arch, your innersoles should feature good cushioning and medial support.
If you have normal arches, your footprint will show about half your arch. Typically, feet with normal arches roll slightly inward (pronate) to absorb the impact of the foot hitting the ground and allows the foot to adjust to different ground surfaces. Normal arches will usually experience very few problems. For a normal arch, your innersoles should feature cushioning with minimal support.
If you have high arches, your footprint will show your heel, the ball of your foot, and a thin line on the outside of your foot. Typically, feet with high arches roll outwards (supinate), and the foot does not pronate enough to absorb impact when it hits the ground. As a result you may experience issues from too much shock travelling up your legs. For high arches, your innersoles should feature cushioning with minimal support.
Remove the innersoles from your footwear. Allow to air dry. When dry, wipe over with warm/soapy water. Allow to dry in a clean area away from direct heat or sunlight. Do not put innersoles into the washing machine, clothes dryer or in direct contact with heat or sunlight
The active ingredient in the AEGIS Microbe Shield products forms a colorless, odorless, positively charged polymer that molecularly bonds to the treated surface. You could think of it as a layer of electrically charged swords. When a microorganism comes in contact with these swords, it is killed on contact.
Use our Size Charts to determine which size is right for you. If you buy the wrong size inner sole, you have 30 days to exchange them, subject to our returns policy (click to read)