Warranty And Return Policy

Warranty Claims - Faulty Product

Realign Performance Pty Ltd offers a 30 day money back guarantee. If you are not satisfied with your purchase, you can return it within 30 days of receipt, for a full refund.

All returns, exchanges or faulty product must be co-ordinated by contacting the Realign Performance Pty Ltd help desk at info@realignperformance.com
The outcome of any credit/refund will depend on Realign Performance Pty Ltd Quality department inspecting the faulty product.
Please check your delivery carefully to ensure the product delivered matches your order and is not damaged. It is important to note that due to the robust nature of the product, damage incurred to the packaging does not necessarily mean damage to the actual product.
We will not be liable for postage and handling costs. You are responsible for shipping and handling fees when returning a faulty item. We are not responsible for, nor will we refund, lost or damaged packages.
Faulty products do not have to be returned in original product packaging.
If returning a faulty product please include a copy of your invoice.
Please refer to Australian Competition and Consumer Act 2010, regarding guarantees as to merchantability, fitness for purpose, supply by description, repairs and title. Realign Performance Pty Ltd limits its liability in respect to any claims under those provisions.
We cannot accept returns of items that do not have their original packaging and documentation.
Your refund will be processed as a refund against the credit card, or method of payment, supplied at purchase.

Returns and Exchanges

Customer satisfaction is important to us. If you are unhappy for any reason, you may return the product to us within 30 days of receiving the order.

Realign Performance Pty Ltd is happy to exchange product for different sizes, please be advised that some larger sizes may incur additional costs.

All returns must be co-ordinated by contacting the Realign Performance Pty Ltd help desk at info@realignperformance.com
Please check your delivery carefully to ensure the product delivered matches your order and is not damaged. It is important to note that due to the robust nature of the product, damage incurred to the packaging does not necessarily mean damage to the actual product.
Items for return/exchange (other than Warranty claims/faulty products) must be in saleable condition with original packaging.
All postage costs for returns must be covered by the customer, unless otherwise stipulated by us.
Please be aware that a new order will be processed as per normal, and we cannot fast track any new orders processed.
We cannot accept returns of items that do not have their original packaging and documentation.
Your return will be processed as a refund against the credit card, or method of payment, supplied at purchase.
For exchange items, the value of your purchase will be applied to your account as a store credit.

Innersole finder

Innersole finder

Innersole finder

Warranty and return policy

Warranty Claims - Faulty Product

Returns and Exchanges

Contacting Us

Payment Method: